Contact
Reach a human
Billing questions, pre-sales sizing advice, abuse reports or a broken server - here is where each one goes.
Support tickets
The fastest route to a tracked answer. Tickets carry your server and invoice context, and you get emailed on every reply. Open one from the dashboard - or create your account first if you have not.
Business email
For billing, partnerships, abuse reports and anything that does not fit a ticket. Abuse reports are actioned per our acceptable use policy.
Discord community
Quick config help, plugin recommendations and maintenance chatter with other Indian server owners. Not a replacement for tickets on billing matters.
Invite link not configured yet - it appears here as soon as the operator sets it in admin settings.
Before you contact us
Speed things up by including:
- Your registered email address
- Server name or address, if applicable
- Invoice number for billing questions
- What you tried and what happened instead
Response expectations:
- Paid plans: priority queue, typically within a day
- Free plan: community support on Discord + tickets as capacity allows
- Abuse reports: reviewed on receipt